Yesterday, I went down to the DMV (or DLD, I am not sure) and had one of the most terrible experiences. Don't get me wrong, i am glad i got my licence but, the system that i had to go through was very infective.
The process of me going in filling out a form that took 2 minuets, signing a paper, paying $30 and getting my picture taken took over two hours of waiting along with one hundred other people waiting.Why does it take two hours for a process that when attended to, took 10 minuets? Lack of staff and efficiency.
Now if i was at McDonald's, that would not have happened; In and out.When McDonald's beats our government system, that's a shame and a outrage.If eating at McDonald's i would not wait for my food for two hours, unless there was nowhere else to eat. That is the problem with the system.
It does not matter how fast or efficient the system is because there is no competition. It is a lack of "capitalism" within our government. This is close to the same at the post office. If a incentive could be offered to the workers or the office to be more productive. Money and time would be saved.
There where about 13 staff helping people at a given time.
There were 100 different people waiting, each for approximately 2 hours. Lets say they all earn a average of 10$ a hour. DO THE MATH. That's 2,000$ wasted. That's 1,000$ a hour. If we paid each worker 25$ a hour, together could have hired 40 additional Workers. That would boost productivity five times over. WHY is the current system in place.
I would have paid 10$ more to be out after 30 minuets.
This does not add up, there is no logic to why this system is in place. One reason that is is not changed is because, luckily we only have to go there every few years, on average. We should change the system.
In the next few weeks i will make another journey to hell, to get take my motorcycle endorsement learners test, then a short time later to get my motorcycle endorsement.
You can imagine how exited i am to go back. Don't yank my chain that day....
Everything Works Better With a Chain
13 years ago